1. Information we collect
- Information you provide: your name, email address, phone number and city when you request a callback or consultation via our contact forms.
- Automatically collected data: usage data such as pages visited, time spent on pages, scroll depth, clicks (including on call-to-action buttons), device type, browser, and approximate location (derived from IP address, which is anonymised in our analytics tools). This is collected via cookies and similar technologies as described below.
2. How we use your information
We use the information to respond to your enquiries, send the updates you requested, and improve our website. We do not sell or rent your personal data to third parties.
3. Cookies and similar technologies
We use cookies and similar technologies (including local storage) to understand how the website is used — for example which pages are visited, how far users scroll, and which buttons are clicked — so we can measure and improve performance. These technologies also support session-recording tools that help us see how visitors interact with the site. You can disable cookies in your browser settings; some features may not function fully as a result.
4. Third-party services
We use the following third-party tools that process limited usage data on our behalf. Each is governed by its own privacy policy, linked below.
- Google Analytics 4 — web analytics service provided by Google LLC. Collects aggregated usage and engagement metrics (page views, session duration, events such as button clicks) and anonymised IP-derived location. Your IP address is masked/anonymised in our configuration. See Google's privacy policy at policies.google.com/privacy.
- Microsoft Clarity — a free product-analytics service provided by Microsoft. Records anonymised session replay-like data and generates click heatmaps and scroll-depth insights. Clarity processes data under its own privacy commitments; see clarity.microsoft.com/privacy.
- Web3Forms — transmits your contact-form submissions to us by email. We use it solely to deliver your callback request.
These providers may set their own cookies and are bound by their own privacy commitments. We do not share personal data with them beyond what each tool requires to function.
5. Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure.
6. Children
This website is not intended for users under 18. We do not knowingly collect data from minors.
7. Changes
We may update this policy from time to time. The latest version will always be posted here.
8. Contact
For privacy questions, write to us at [your email].